All of us at the Marple Cross Centre are aware of the need to protect the personal information of everyone who comes here, whether you are a therapist, a trainer or a member of the public attending a therapy session or other event.
We can give you the following reassurances about privacy at Marple Cross:
- When you visit the Centre, we ask you to sign in and out of the Visitor Book on reception; you can use your first name or initials only if you prefer. These pages are used to do a head count in the event of fire; we do not store the names entered in the book and the pages are shredded at the end of each week
- No client information is held by Marple Cross as an organisation; individual therapists store their own client records and operate under their own and their professional associations’ guidelines regarding privacy and confidentiality. If you have concerns about how your personal details are handled, please speak directly to your therapist
- If you are a therapist considering joining Marple Cross, we ask you to supply copies of your qualifications and professional indemnity insurance; these records are stored securely and not shared with anyone outside the Marple Cross management team. Marple Cross is registered as a Data Controller with the Office of the Information Commissioner for the safe-holding of personal information as required by law.
EU Cookie Laws.
From 26th May, 2012, websites are required to be explicit about what information is stored in your website browser in the form of cookies.
The Marple Cross Centre’s website uses two forms of cookies – one which the EU Cookie Law requires us to allow you to opt-out from (anonymous tracking) and one which the EU Cookie Law allows us to use without your permission but with your knowledge (shopping baskets). These are described below:-
Anonymous Tracking Cookie.
(You can opt-out of receiving this cookie).
The Marple Cross Centre uses Piwik – anonymous data tracking. This allows us to see how well our website is performing and if it is presenting information that pir visitors want to see. To do this a small piece of data (called a ‘cookie’) is placed into your web browser. This cookie does not identify you personally – it only tells us that ‘someone’ visited our website, but it does tell us what that someone did (what pages they looked at, how they found us etc).
Information is stored in cookies with the prefix _pk_ and the cookie piwik_ignore.
Do Not Track: new web browsers are giving their users the ability to block all tracking on one go – however this only sends a requst to the website to not track, it does not guarentee tracking will be disabled. Piwik version 1.7.2 will respect Do Not Track requests.
To Opt-Out of Tracking: If you would prefer not to have this anonymous information collected, use this panel (which will store a cookie in your browser to remember your choice):-
Shopping Basket / Events Cookie.
(You cannot opt-out of receiving shopping-basket cookies).
When you order an event (workshop, training, CPD etc) we store an ID number into your browser so that we can identify you during the ordering process. This cookie expires after 1 year; we made the cookie last this long so that when you return to our website you can continue to order further events without having to re-enter your information.
If you decide to remove this cookie – or you use another web browser that does not have this cookie – the website will not be able to identify you. In this circumstance you have a choice from two options:
- You can type in your personal details from scratch (name, address etc) when you book an event.
- You can choose to re-identify yourself by offering your email address. We will then send you an email which includes a link that will reset the identifying cookie in your browser and allow you to book further events without having to keep entering your information again.
The following cookies do not identify you personally and are not used to bypass your privacy, but it may be useful for you to be aware what other information is stored in your web browser by our installation of WordPress:-
- The WordPress plugin that allows you to rate an article remembers your voting by storing information with the cookie prefix wp_gdst.
- The WordPress plugin that remembers how you last left the Collapsing Archive widget stores the state in cookies with the prefix collapsArch-. These automatically expire after 7 days.
- Our website remembers what advertisements have been shown to (so that they are not repeated endlessly) using the cookie prefix: advertised_. Also, advertise_peace indicates that your browser is not to be shown further adverts until the cookie expires. These automatically expire when are no longer needed.
- Our website remembers that we’ve advised you that you can switch off tracking by storing the cookies CNR (when next to remind you) and CNS (you have been shown a reminder).
- The WordPress plugin that optimises a page before it’s sent to your browser may store information with the prefix w3tc_.
- If you are a therapist, trainer or other individual that logs into our wordpress site, information (such as remembering that you are logged in) will be stored using the prefix wordpress_.
- Social Network cookies – we ask social networks (AddThis, Facebook, Twitter, LinkedIn) to allow you to promote our posts by referring them to your friends. If you choose to do so, these networks may store cookies using our domain name and we do not control the function of these cookies.
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